On the line and on the edge: Call centre report shows stress levels off the dial

February 2010 

The Australian Services Union (ASU) has launched a national research report into Australian call centres. The research, which reports on the often unseen world of the call centre worker, reveals a fast growing industry which now employs nearly one in forty working Australians. Click on the Stress-o-meter to take the test!

 

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Authorised and published by Julie Bignell, Branch Secretary Australian Services Union Central and Southern Queensland Clerical and Administrative Branch, 29 Amelia Street, Fortitude Valley, Queensland, 4006